Privacy Policy

Privacy Policy

Last updated: June 18, 2025

SHJ. ENVIRONMENT CO. LLC – BEEAH and its wholly owned subsidiaries (collectively, the “Company”, “We”, “Us”, “Our”) own and operate Khalid Bin Sultan City and this website, including any mobile applications(s) of the Company (the “Site”).

We are committed to safeguarding and protecting all personal data, and this Privacy Policy sets out the basis on which any personally identifiable information and related data (“Personal Data”) is collected and handled by Us.

By accessing and/or using the Site, or engaging with, purchasing, or using any services, products or facilities offered by the Company (collectively, the “Services”), you agree to the handling of your Personal Data in accordance with this Privacy Policy, which may be updated periodically. Additionally, by doing so, you provide your consent for us to collect, use, and share your Personal Data as detailed herein.

Please read the following carefully to understand our practices regarding your Personal Data.

APPLICABILITY

This Privacy Policy exclusively pertains to the Site and the Services and governs the collection, utilisation, disclosure, and protection of your Personal Data within our domain. It is important to note that this notice does not extend to Personal Data or information collected by any third-party websites or applications.

COLLECTION OF PERSONAL DATA

While using the Site and/or any Services, We may ask you to provide certain Personal Data that can be used to contact or identify you, which may include without limitation, your name, contact number, email address, passport number et al.

Additionally, We collect Personal Data pertaining to internet or other electronic network activity and device information that your browser sends whenever you visit our Site (“Log Data”).

We may collect and process your Personal Data from various sources, including without limitation the following:

Personal Data shared by you

  • Information that you provide by filling in forms on our Site, including information provided at the time of registering to use our Site and other co-registrations (e.g. social media logins), subscribing to or availing our Services, posting material or requesting further services;
  • Information you provide when creating an online account with us, which may include your Personal Data, username, password, profile, pictures, location, and contact details.
  • Payment transaction information from service providers for online payments and purchases on our Site.
  • Information you provide when you enter a competition or promotion via our Site, provide reviews, testimonials or feedback on our Site;
  • Information you provide us, or that we may collect from you, when you report a problem with our Site;
  • Records of correspondence if and when you contact Us; and
  • General, aggregated, demographic and other non-personal Information.

Personal Data collected from other sources

  • Details about your computer, including but not limited to your IP address, operating system and browser type, as well as information about your general internet usage (e.g. by using technology that stores information on or gains access to your device, such as cookies, tracking pixels, web beacons, etc., (together, “Cookies”));
  • Log Data such as domain names, your operating system, the web pages you came from and went to, the pages you viewed, your location, mobile service provider, details about your device (like IDs), what you searched for, and Cookie data;
  • Location details or identifiers collected if you download or use our mobile application, including GPS coordinates and a unique identifier for your device;
  • Data from third parties such as Google or other social media companies which is collected when you link, establish a connection, or log in to your account through a third-party channel; or your Personal Data (such as email address) from a third party if you indicate that you have consented to that third party sharing your Personal Data with Us;
  • Data gathered from publicly available and accessible sources; and
  • Data gathered from any other source(s) which we may consider necessary to enhance your experience with the Site and/or the Services.

USE OF COOKIES

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we may use cookies and other tracking technologies on the Site to collect information, to help customize the Site [and our mobile application] and improve your experience. When you access the Site [or our mobile application], your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, such action could affect the availability and functionality of the Site [or our mobile application].

USAGE OF PERSONAL DATA

Having accurate information about you permits Us to provide you with a smooth, efficient, and customized experience in the usage of our Site and/or our Services. Subject to the purpose for which your Personal Data was collected, we may use your Personal Data in one or more following ways:

  • To create and manage your account, and provide you with information, products or services that you request from Us or which We feel may interest you, where you have consented to be contacted for such purposes;
  • To provide you with location-based services, such as advertising, search results and other personalised content;
  • To deliver targeted advertising, coupons, newsletters, and other information and promotions pertaining to the Site and Services;
  • To carry out our obligations arising from any contracts entered into between you and another entity using our Site or between you and Us (including any of our subsidiaries or affiliates);
  • To improve our Site and Services and to deliver a better and more personalized experience to you;
  • To ensure that content from our Site is presented in the most effective manner for you and the device you use to access our Site;
  • To notify you about changes or updates to our Site or Services;
  • To compile anonymous statistical data and analysis for use internally or with third parties.
  • To comply with applicable laws and to process or share legally required information;
  • To enable user-to-user communications.
  • To fulfill and manage purchases, orders, subscriptions, payments, refunds, and other transactions related to the Site and our Services.
  • To offer new products, services and/or recommendations to you.
  • To prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • For requesting your feedback and input through ratings, reviews, surveys, focus groups, and other activities to help us develop and improve our offerings.
  • For enhancing and improving our services through research, user trend analysis, and demographic insights.
  • Contacting you regarding promotions, contests, or sweepstakes you have entered.
  • To resolve disputes and troubleshoot problems.
  • To respond to product and customer service requests.
  • For any other reason which we deem necessary to enhance your experience of the Site or Services.
  • Carrying out any other activities for which we have your consent when you share your information with us.

LEGAL BASIS FOR PROCESSING PERSONAL DATA

Pursuant to applicable data protection laws and regulations, We process your Personal Data on one or more on lawful grounds, including without limitation:

  • Where you have consented to your Personal Data being processed by Us;
  • When processing is essential for executing a contract or fulfilling a contractual obligation;
  • When processing is necessary to fulfil a relevant legal obligation;
  • When processing is necessary in vital health and safety interests;
  • When processing aligns with our legitimate interests, provided that our interests do not override your rights, or freedoms; or
  • On any other legal grounds or basis available under applicable laws from time to time.

SHARING AND DISCLOSING PERSONAL DATA

Information about our users/ customers is an important part of our business. We may share your Personal Data only as described below and with businesses that follow practices at least as protective as those described in this Privacy Policy:

  1. With stakeholders, affiliates and subsidiaries of the Company.
  2. With other Businesses: To offer you Our Services, we may engage with non-affiliated service providers such as contractors, subcontractors, sponsors, suppliers, marketing companies, and other businesses such as logistics businesses used to deliver products to you, payments processors to process online transactions, etc.).

    We may also receive Personal Data from these businesses (e.g. updated delivery and address information), which we may use (e.g. to correct our records and deliver your next purchase). By using our Site, you hereby freely and specifically consent to the transfer, storage, use, and disclosure of your Personal Data to such businesses, wherever located. Kindly review such third parties’ privacy policies to see how they may use any information that they collect; and

  3. With competent regulatory authorities and law enforcement agencies to comply with applicable laws: We may release accounts and other Personal Data where such a release is necessary to comply with the law and law enforcement investigations or remedy potential violations of our policies and to protect the rights, property or safety of our users or others. We may share your information as permitted or required by any applicable law, rule, or regulation including exchanging information with other companies and organisations for various reasons, such as fraud protection and credit risk reduction.

CROSS-BORDER TRANSFERS OF PERSONAL DATA

The Personal Data that we collect from you may be transferred, hosted or stored at, a destination outside of the United Arab Emirates (“UAE”). It may also be processed by staff operating outside the UAE who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of Services.

When transferring data from UAE to other countries, we will ensure that the personal data transferred across borders is adequately protected. We will implement appropriate measures to ensure that your personal data remains protected and secured when it is transferred outside your home country, and you can exercise your rights effectively.

STORAGE OF PERSONAL DATA

We store your Personal Data for as long as necessary to fulfil the purposes indicated in this Privacy Policy or as otherwise permitted or required by law. Your Personal Data may be transferred, stored, processed and used by our affiliated companies and/or non-affiliated service providers in one or more countries outside your originating country.

SECURITY OF PERSONAL DATA

The security of your Personal Data is important to us. The Company is dedicated to the security of Personal Data and has implemented comprehensive technical and organizational measures to prevent unauthorized access, disclosure, alteration or destruction of Personal Data. These measures are designed to secure personal information and protect it from accidental or unlawful processing.

Some of our security practices include encryption of data, periodic cybersecurity assessments and penetration testing, access controls to ensure only authorized personnel can access Personal Data as well as employee training and awareness.

While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Note that no method of transmission of information over the Internet, or method of electronic storage, is hundred percent secure. Although we will do our best to protect and secure your Personal Data, please be aware that despite our efforts, information disclosed online is vulnerable to interception and misuse by unauthorized parties.

EXTERNAL LINKS AND ADVERTISEMENTS

Note that our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and/or affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal Data or other information to these websites.

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to your advertisements that are tailored to your interests. Please note that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this Privacy Policy.

AMENDMENTS AND UPDATES

This Privacy Policy is effective as on the date hereinabove and will remain in effect subject to any updates or amendments from time to time. We may revise this Privacy Policy at any time at our sole discretion. Any revisions to our Privacy Policy will be made available on our website and these revisions will become effective immediately upon publication.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Your continued use of the Site and/or our Services after we post any modifications to the Privacy Policy on this page will constitute your agreement to the updated Privacy Policy. Utilization of Personal Data we gather is governed by the Privacy Policy in effect at the time when the said Personal Data was obtained.

CONTACT US

If you have any questions about this Privacy Policy, please submit a general inquiry through the registration form.